New Patient Information

What To Bring

  • You must bring an up-to-date (within the last 30 days) prescription or order from your doctor for therapy. *Without this we will not be able to treat you.
  • You must bring a valid form of ID and your insurance cards.
  • You must bring the completed New Patient Forms or arrive 15 minutes early to complete them.
    ​

What To Expect

Your initial appointment will consist of an interactive evaluation from a licensed physical or occupational therapist who will perform a physical exam to test things such as strength, mobility, and flexibility to establish a treatment plan.

During the evaluation you will have the opportunity to discuss your condition and collaborate with your therapist on functional goals that you will meet during your treatment. The initial appointment can be expected to last about an hour. 

Treatment courses normally range from several weeks to several months, depending on the severity of your condition. Throughout treatment, the therapists will observe your progress and make necessary adjustments to your plan of care in order to provide you with efficient and effective service. 

Progressive Therapy is here to provide you with the best quality service available and our friendly staff is always ready to serve you and answer any questions or concerns you may have.


Frequently Asked Questions


What should I wear?

It is best to wear non-restrictive clothing that is comfortable to move in and to wear closed-toe shoes or sneakers. If you are being seen for your knee, it is best to wear shorts. If you are being seen for your shoulder, a shirt that is loose or has buttons in the front that would allow the therapist to access the involved area would be best.

Will my insurance cover Therapy?

Most major insurances will cover therapy but it will depend on the type of policy you have. Progressive Therapy will verify your insurance but it is ultimately the patient's responsibility to know their coverage. Any co-payments required by your insurance company will be due at the time of service. Any questions regarding insurance or billing can be directed to our Business Office, (434) 392-4910, where our staff will be happy to assist you.

How long will my appointment last?

Typically the first appointment will last about an hour. After your initial evaluation, your therapist will discuss a plan of care with you to determine the duration and frequency of your treatments.