Please bring your referral, a picture ID, and your insurance cards. We ask that you arrive 15 minutes early to fill out necessary paperwork or to save time you may complete these forms and bring them with you!
What should I wear?
It is best to wear non-restrictive clothing that is comfortable to move in and to wear closed-toe shoes or sneakers. If you are being seen for your knee, it is best to wear shorts. If you are being seen for your shoulder, a shirt that is loose or has buttons in the front that would allow the therapist to access the involved area would be best.
Will my insurance cover Therapy?
Most major insurances will cover therapy but it will depend on the type of policy you have. Progressive Therapy will verify your insurance but it is ultimately the patient's responsibility to know their coverage. Any co-payments required by your insurance company will be due at the time of service. Any questions regarding insurance or billing can be directed to (434) 392-1596, where our staff will be happy to assist you.
Can I be seen without a referral? Yes, we offer Direct Access! The state of VA allows patients to be seen and treated without a referral for up to 30 days. This allows you to see a Physical Therapist first, save time, and begin on the road to recovery. Contact your insurance provider to inquire if a referral is needed to cover therapy services OR contact us at (434) 392-1596 and we will be happy to assist you.
How long will my appointment last?
Typically the first appointment will last about an hour. After your initial evaluation, your therapist will discuss a plan of care with you to determine the duration and frequency of your treatments.